Improving Your Business
Are you dreaming of creating a really successful business?
Then you might like to start by following these guidelines.
This cycle diagram represents all the elements of your business that need regular attention; if your really are dreaming of being successful in business. Some of these elements you may have working beautifully, but have you considered that the others need a little TLC as well.
A synchronised business system will help you to achieve …
- increased quality of your products and/or services
- higher levels of customer satisfaction
- reduced operational costs
- enhanced credibility
- increased sales
- improved staff performance
- better workflow practices
- and much more
This is the system that I have developed – starting with customer satisfaction (the most important element of your business) each component feeds into the other to produce the desired outcome of high levels of customer satisfaction (which also leads to satisfaction for yourself and your staff, believe it or not).
You will notice that as you identify each component’s requirements and apply those to each of your key products/services, there will be opportunities for identifying issues that may be causing some of the problems in your business. The pot of gold represents your target, get them all right and working together, and well-ah, your pot of gold!
Yes, it’s a bit of work and it will be challenging and sometimes draining, but is it worth it? Delegate what you can to make the task easier on you and start working on your business.
Try it and see!
Have you ever asked your customers how you can improve your service? What have you done to improve your business system and increase customer satisfaction?
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Hi there may I use some of the information here in this post if I provide a link back to your site?
sure Andrew, would you like me to write about a specific topic to add further info? Thanks Michelle
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Thanks so much, let me know if you would like more info on a specific topic. Currently writing a couple of ebooks with business advice on business system setup and business ideas, plus some articles on customer satisfaction (dissatisfaction)
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Awesome, send me some topic suggestions. Cheers Michelle
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Sure is, thanks for the offer. Let me know if you need anything else around business systems, business ideas, quality assurance, marketing …. Cheers Michelle
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Thanks again, where are you from, do you have a website?
I am from Montana, and working with a company out of Moffat Beach, Australia.
Is there a way I can check this company out. Here in the USA we have a Better Business Bureau, that we can ask. Any thing like that in Australia?
I would really appreciate any help.
Thank you for your time
Wade Hoskin
Clean Mountain Energy
Hi Wade
What do you want to check out exactly. Whether they are legit? You can find out if they have an Australian Business Number by doing a search on the ABR website (http://www.abr.business.gov.au), select advanced search and see what comes up. Let me know some more details and I will see what I can find out for you.
Cheers
Michelle