Business Tips for Family Business Today I thought I would write about some ideas family business owners like yourself can implement to achieve higher customer and staff satisfaction. I have written some posts on this topic before (see above links), but thought I would come from a different angle just to give you some extra
You might be asking yourself “How can I improve staff morale and staff satisfaction“, this post should give you some ideas to help you get started. If you are a business owner with 1-20 staff you may like to keep reading as I discuss how you can go about improving morale within your team(s) and
Have you ever asked your customers how you can improve your service? The majority of businesses are too scared to ask their customers what they really think about their product and/or service, but the fact is that your customer will feel valued and appreciated if you listen to their opinion and learn from their feedback.
Delegating tasks to your staff or hiring a consultant may help you with tasks that will free up your time to work ‘on’ your business rather than ‘in’ it… but you need to ensure the person carrying out the task knows everything required to complete it to your satisfaction – upfront! Working ‘on’ your business