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New FREE business internet radio show starting in 2012 – hosted by me, Michelle Pavel.

The show includes FREE business advice from experts around the globe on topics that most business owners or managers would like to understand more. With a interview/discussion style, similar to a teleseminar, shows are played twice a week and podcast on the VoiceAmerica network and itunes – did I say, all for FREE!

What’s the name of the new internet radio show?

Working on your business – how you can achieve greater success by discovering new and tested, cheap & free strategies to boost your business!

What topics will it focus on?

The range of topics will help business owners achieve greater success with their business and will include information related to all types of cheap & free marketing strategies and techniques, business systems setup, business improvement strategies, attracting customers, quality assurance, business documentation and much more.  Shows will include a mixture of industry expert guests and some of my insight. Actual show topics will include, but are not limited to: (more…)

Did you know that just by rewarding your existing customers for buying from you (in the past or recently) can help your business, because:

• it demonstrates your professionalism
• it makes your customers feel appreciated
• it brings them back to your business
• it can boost your cashflow overnight
• it can attract new customers (referrals)
  

  Happy customers

If you have the email addresses, physical addresses of phone number of your customers, and/or website, you can make money overnight using the latest marketing strategies. (more…)

What if the reason why we are currently experiencing an economic crisis is because there are too many ‘get rich’ schemes ripping people off or products being sold that are not quality or do not provide value? How can they get away with it? Maybe it is time for those ‘advantage takers’ to step back and realise they now need to provide value and quality or they won’t get the droves of customers they were getting a 1-3 years back.

Have you noticed all the ‘deals’ that seem to be popping up lately, like ‘buy xyz car and get $000s cash back’; and that’s not all, you also get a set of steak knives (just kidding). If you are in business that provides a product that is ‘not’ of sound quality (unless you are a bargain shop), what do you think is going to happen to that business down the track. In recent months I have purchased several items through online wholesaler sites. The items were for personal use mostly, but here’s the thing, most of the items have either been thrown out or just not used at all because they were not of the standard I expected. (more…)

It is now more vital than ever to stay ahead of what is going on around us, so that our businesses remain in tact and stronger than ever. I strongly believe a ‘quality system’ is one way to do that. That doesn’t necessarily mean that you need to go to all the trouble and cost of obtaining an accreditation certificate to ISO 9001; what it does mean is that you can use the ISO 9001 guidelines to setup your very own quality system.

If you are having problems in areas of staff performance, comebacks, customer satisfaction… a quality system can help you:

• identify problem areas and rectify them quickly
• track customer feedback
• improve performance of staff
• with continual improvement
• develop or provide better quality products and services
• force you to communicate more with your staff and customers
• increase sales and profits
• grow your business
  
• define an appropriate supplier
• protect your business
• standardise processes and procedures
• gain recognition from external bodies
• with obtaining government projects (usually certification is needed here though, but not always)
• define roles and responsibilities of management and employees- reduce overhead costs
• and heaps more benefits

There is a catch though … (more…)